We understand that travellers may be hesitant to commit to a holiday many months in advance, so our Flexible Booking Policy will apply for all reservations. We’re committed to giving you choice and flexibility for any trip you book with us. We’re here to take all the uncertainty out of your planning and give you the utmost confidence to book your holidays with us. In Case Of Any Sudden Travel Restrictions Or Lockdown Implemented by The Government at your home place / country of source or at the destination you Planned to Travel; We'll give you the option to Postpone Your Trip, Or to receive a refund back. You may alter your ground travel plans later, free of charge, as long as the original tour departure date is outside of 90 days.
For all the tours and travel related services, certain amount of advance payment should be made in advance This amount will be used to book internal flights, train tickets, National park tickets, hotel bookings and making advance arrangements for your tour. The remaining balance amount, you can pay 45 days in advance of the tour date.
"Management personnels" hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service and the time left for the commencement of the service. This all we discuss with you during your tour planning with us.
Apart from above in some cases like Flight bookings, Train Journeys, Special hotels, beach resorts, wildlife lodges may require a higher deposit or even full payment at their discretion, especially during the peak season. Bookings specially during the peak season (X-Mas and New Year), full payment may be required to be sent in advance.
Booking Your Tour and Bank Account Details of Summit Safari also trading as Summit India Travels
Please Deposit 30% advance amount to our company's below account, to confirm your Holiday tour package
| Account 1 | Account 2 | |
|---|---|---|
| BankName: | ICICI Bank Ltd. | ICICI Bank Ltd. |
| Account Name: | Summit Safari | Summit India Travels |
| Account Number: | 169805500021 | 169805500214 |
| Account Type: | Current Account | Current Account |
| IFSC Code: | ICIC0001698 | ICIC0001698 |
| Swift Code: | ICICINBBCTS | ICICINBBCTS |
| Branch: | Chhajta Heights, Sanjauli Main, Shimla-171006, Himachal Pradesh, India. | Chhajta Heights, Sanjauli Main, Shimla-171006, Himachal Pradesh, India. |
30% of the amount initial to book your tour package as an advance for the tour if booking is done more than 120 days in advance.
50% of the remaining balance amount you have to pay 45 days before the date of starting your tour making 80% of the total amount in advance.
20% of the remaining balance amount you can pay 15 days before the date of starting your tour or in cash on arrival in India.
Note: The customer receives a confirmation voucher via email within 18 hours of successful booking. The booking stands liable to be cancelled if 80% payment is not received 45 days, in advance before the date of your tour departure. If payments are delayed without notification or adequate reason, we reserve the right to treat your booking as cancelled retaining the deposit.
While cancellation - the motive of Summit Safari India, is to provide the maximum refund back to the clients, which is possible to get back after all cancelations regarding the tour. Cancellation of a confirmed booking must be made by the client in writing, whatsApp or by email, to Summit Safari 919805051102, vishal@summitsafari.com, and funds will be reimbursed as follows:
Written cancellation will accept on all working days, except Sunday, any cancellation sent on Sunday's will be considered on next working day - Monday.
Cancellation 70 days prior the date of travel - 20% of The Total Tour Cost + any amount that we can't get refund after the cancellations.**
Cancellation 69-31 days prior the date of travel - 40% cancellation charges + any amount that we can't get refund after the cancellations.**
Cancellation 30 - 20 days prior the date of travel - 50 % cancellation charges + any amount that we can't get refund after the cancellations.**
Cancellation 19 - 10 days prior the date of travel – 70 % Cancellation charges + any amount that we can't get refund after the cancellations.**
Less than 09 – 03 days prior the date of travel - 80% Cancellation Charges + any amount that we can't get refund after the cancellations.**
Less Than 3 days - Whatever the best possible we can refund you as per the cancellation policy.
No Show - Do not qualify for any refunds - No Alterations and No Refunds back.
**: amount deducted by the airlines for cancelled internal flights tickets, trains tickets, hotel bookings on Non refundable policy, any taxes / GST, wildlife safaris etc.
Note: In case you cancel the trip after commencement of the tour, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize.
For unused hotel accommodation, chartered transportation and missed meals etc., we do not bear any responsibility to refund. All bookings for the X-Mas and New Year period from 20 Dec to 05 Jan the payment is non-refundable.
Booking and Cancellation Policy May Vary In Case Of Joining A Group Tour.
We'll keep a check that your tour meets the following criteria, for you to be able to travel as planned. Due to sudden travel restrictions by the government, if it doesn’t, we’ll give you the best options for how to change your travel plans entirely or partially. You can still choose to postpone your trip or Cancel your trip. You are eligible for a Flexible Booking Policy in below conditions:
Your source of Origin, your country or the destination you planned is on the government's red list.
Current Foreign, Commonwealth & Development Office (FCDO) / your government don’t allows you to travel to your destination.
Your final travel destination demand quarantining on arrival or implements any travel restrictions.
Due to any sudden travel restrictions at your home place or at the destination you Planned to Travel – You think you are not comfortable in travelling, or it would not be possible for you to carry forward with your travel plans, in such case you can request to postpone your tour for the time, situation become normal - in the next 12 months.
Postpone of your tour, will not cost you any extra amount, and the Cost for your tour will remain the same as quoted, even if any part of the tour arrangements like transportation, accommodation price may increase in near future. The only factor to keep in mind is that you need to postpone your tour for the same season/ off season—as cost for tours in season and off season may vary and changing from off season time to season time may affect increase of tour cost.
In such case of "postpone trip" we will not deduct any amount and will postpone your tour further, which you can book any time at the notice of minimum 45 days or more, but to avail the above benefit we must have received minimum 50 % of the tour amount as advance from you.
Under our Policy "Book with Confidence: Our Flexibility Promise" during these uncertain times of Covid -19, you may alter your ground travel plans, free of charge, as long as the original tour departure date is outside of 90 days.
In Case you Don't want to Postpone your Trip, Want to cancel your planned Tour and Want Your Money Refund Back due to travel restrictions or lockdown by the government – In such case we will deduct flat 20% from the total tour amount and transfer your balance amount back to your bank account. It might take 15-20 working days to make all cancellations and transferring refunds back to your bank account.
Note: The retention of 20 % will cover the unseen expenses of cancelled airline tickets, train tickets, advance paid to hotels, wildlife safaris, office expenses etc.“ The Above Booking With Confidence : Our Flexible Cancellation Policy” Applies in Case of Lockdown or Travel Restrictions by State/ National Government Only – and can’t be claimed earlier than 70 days and later than 30 days before starting your tour dates.
Important: You should take out adequate travel insurance to cover this eventuality.
In case you want to postpone you tour for later than 12 months- it is possible, but the tour cost will increase by 10 % in such case as the hotel prices, monument entrance charges and transportation charges may increase after a year.
Cancellation of Flight tickets and wildlife safari tickets may cost little extra than the flat 20%, in some cases.
The price of your holiday is fully guaranteed and is not subject to any surcharges. The price guarantee applies to complete holidays bought from us and does not cover the purchase of individual items such as international airline tickets or any other items that are not booked with us. There are no hidden costs or extras.
Tipping is not included in the price, but is at the discretion of clients, and Summit Safari is able to provide advice on this. You wish to alter your tour programme after the booking has been accepted for any reason; it would be altered only if it is possible to alter the tour. This alteration will cost extra £50 / $50 / €50 per person as per the country of your origin.
Changing the date of departure will entail a charge of £80 / $80 / €80 per person, as per the country of your origin, for any request made minimum 30 days in advance. Any request for alteration in less than 29 days or once the tour has begun, will be treated sympathetically but we cannot guarantee that it can be made. Any cost incurred in making such alterations may cost extra and has to bear by clients.
Where the change is due to circumstances beyond our control amounting to force majeure, such as weather conditions, technical problems, civil disorder, decisions by governments or other associations, etc., we will offer comparable alternative arrangements. If any of the circumstances amounting to force majeure occurs during a tour we reserve the right to alter the tour programme, as required depending upon the circumstance, without offering any compensation.
The tour itinerary is subject to favourable weather and road conditions. In case of a bad weather and inaccessibility to certain destinations we will try our best to make alternate plans. The tour price will not be refunded / not to be adjusted in the event of unfavourable weather or road conditions. Any changes in travel itinerary/ hotel accommodations after the tour has begin will cost extra along with the alteration charges as stated above in the "Price Guarantee and Alteration Of The Booked Tour" Section.
The Government of India is closely monitoring the overall trends and Omicron variant and updating travel guidelines accordingly. Travelers are advised to check COVID-19 trends and travel/testing guidelines at their destination, which may change with little advance notice.
All the wildlife safaris booked into any of Indian Wildlife National Park/Sanctuaries are non refundable. Even date change request will be considered as cancellation and no payment will be refunded/ adjusted against it.
We request that you limit your baggage to maximum 20-25 Kgs., per person.
Internal flights in India provide 15 Kgs -1 piece luggage + 7 kgs hand baggage in cabin and extra baggage weight will cost extra charges payable at the airline, airport counter directly by clients.
Due to any circumstances, if you want to leave your tour in- between (except of lockdown by the government) then he/she/ you will not be refunded with any unused part of the tour amount.
No Refunds will be made for any unused accommodation, missed meals, unused transportation car, bike/ flights/ trains segments, sightseeing tours or any other activities/ services due to bad weather, ill health, strikes, political rallies, road blockage or any other factors beyond our controls. Such unused items are neither refundable, nor exchangeable and non transferable.
Rooms allocation is done by the hotel depending on the availability, at the time of your check in at the hotel and the room category are specified on your hotel confirmation vouchers provided by us. In Case of any complaint regarding the hotel services kindly contact the hotel reception/ manager directly.
No Refunds shall be claimed from Summit Safari or Summit India Travels, if any of the services & amenities of the hotel were not up to your expectations.
Kindly contact the hotel reception directly, in case you need a room heater and any extra cost to use the room heater had to be paid directly by you, which is charged on per night basis by the hotelier.
Hotel Check inn /Check Out Time, as per the hotel Policies, early heck in or late check out may cot extra’s.
Meals Timings must be followed as per instruction given by the hotels.
Air/ Bus/ Train Tickets fare payment has to be made 100% in advance as the tickets have to be purchased in Advance from the concerned authority.
When you receive the Booking confirmation Vouchers/Tickets please check the Name and Other details carefully. Inform us immediately, if you found anything incorrect concerned to your final tour bookings. Names on travel documents must exactly match as per in details of your government id's, passport or any other identity proof.
Kindly carry your Valid Identity Proof Passport/ driving License etc., have to show at the time of check in at the hotel / airport / railway station.
People joining us on Motorbike tours -wearing a helmet, carrying a valid driving license is mandatory.
We shall not be responsible for any delays and alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, missing of flights, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.
All guests will be responsible for the safety and security of their own luggage. We will not be at all responsible for the damage/missing / lost luggage. All baggage and personal property/ belongings at all times are at the client's risk.
We do not have or provide any travel or any other kind of insurance policy covering the expenses for client’s accident, sickness, loss due to theft, or any other reasons. If required clients are advised to seek such travel insurance arrangements themselves.
Hope we are able to provide you all of the required information that you are in need of your prospective tour package. If you have any questions or suggestions, or if you would like to have any further information, please do not hesitate to Contact on 919805051102 or email us vishal@summitsafari.com